Frequently Asked Questions

Yes. All our wigs are made from 100% real human hair. No synthetic blends, no fillers—just pure, authentic hair that behaves and feels like your own.

Absolutely. We are committed to ethical sourcing and work only with vendors who follow fair practices. We believe in traceability, transparency, and respect for every person involved in the process.

Yes! Because our wigs are made from 100% human hair, you can treat them just like your natural hair. Dye, straighten, curl, or style them however you like.

With proper care, our wigs can last 1–3 years or more. We provide care instructions with every order to help you maintain longevity and softness.

We offer a curated selection of popular wig styles, lengths, and textures in standard sizes. All available options are listed on our website. Currently, we do not offer customization however our wigs are adjustable.

Use sulphate-free shampoo and conditioner, limit heat styling, and always store your wig on a stand or mannequin to preserve its shape. Detailed care instructions are included with every purchase

• Black
• Brown
• Blonde
• Honey Colour
• Auburn
• Red
• Burgundy

Step 1: Log In Your Account And Click “My Order”
Step 2: Choose The Order You Would Like To Return and Select A Request Type.
Step 3: Fill In The Corresponding Information And Click Submit.

Refund will be processed within 3 working days once your returned package is received and inspected. A refund will be directly issued to your original payment account within 10 days. A refund will be less return delivery costs.

If you have any questions, please email info@fromhair2hair.com