Privacy Policy

When you interact with our Site, we collect information that allows us to process your orders and improve your experience:

• Personal Identifiers: Name, shipping address, billing address, and email address.
• Payment Information: We process payments through secure third-party providers (Major Credit Cards, PayPal). Your full card details are not stored on our servers.
• Technical Data: IP address, browser type, and usage data collected via cookies to optimize site performance.

We use your data strictly for business purposes, including:

• Order Fulfilment: Processing payments and shipping your human hair wigs within our 3–5 day window.
• Customer Support: Responding to inquiries regarding returns or defective products sent to info@fromhair2hair.com.
• Communication: Sending order confirmations, shipping updates, and (if you opt-in) promotional offers.

We do not sell your personal data. We only share information with essential third parties to complete your transaction:

• Shipping Carriers: Sharing your address with UK and international carriers to deliver your order.
• Payment Processors: Sharing necessary data with secure payment gateways to authorize transactions.
• Legal Compliance: If required by United Kingdom law or to protect our rights under our Terms and Conditions.

We implement industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

As a resident of the UK, you have the following rights regarding your data:

• Access: The right to request copies of the personal data we hold about you.
• Correction: The right to request that we correct any information you believe is inaccurate.
• Deletion: The right to request that we erase your personal data under certain conditions.

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.